Since building the main terminal in 2003, PCL has played a major role in revamping different areas of the airport. These enhancements include fitouts (interior renovations) to improve the airports security and passenger flow as well as renovations to the parking structures, gates, and bridges. 

Most recently, PCL installed new drop-off stations for checking baggage. These stations work together with a high-tech baggage-handling system to decrease wait times, increase security, and improve passengers’ experience in the airport’s Transborder area. This new system is making its way into airports across Canada, and Ottawa is among the first to implement it. 

These renovations and additions have helped the Ottawa International Airport gain recognition through the Airports Council International in 2017 as number one in North America for service quality in the category of “Best Airport by Size and Region​.” 

One of the challenges PCL successfully overcame was finding a way to fix the structural steel of a main airport entrance to a pedestrian bridge while keeping the busy terminal entrances open during construction.

“Ottawa International puts a lot of trust in us, our security protocol, and our safety program,” says Adam Marriner, assistant superintendent. “The airport sees us as solution providers, which is a great reputation to have and part of why we are so proud of this partnership.”​