A Five-Star Transformation

The posh, beach-front community of Naples, Florida, is renowned for providing residents and tourists alike a leisure-filled lifestyle full of shopping, golfing, and fine dining. The Ritz-Carlton opened its flagship location in Naples in 1985. Even though the hotel had undergone renovations over the years, it had never closed down to guests completely during periods of construction—until now.

The Naples Ritz-Carlton is one of only 97 FORBES
magazine five-star properties world-wide.

Take in the stunning views of the oceanfront
Naples-Ritz Carlton.

When the owner, Host Hotels and Resorts, decided that they wanted to shut down the facility so that a major hotel renovation could be done, they tasked PCL’s Orlando special projects​ team with completing $23 million worth of renovations at the premier hotel in just over nine weeks.
“This was a high-intensity project and the team was ready for the challenge,” said PCL project manager David Campbell.  “For PCL to have delivered the project on time and on budget and to please the owner with our end product was truly a great accomplishment for our team.”


PCL’s special projects division in Orlando pulled together an extensive team of 21 employees from PCL districts across the United States, including Orlando, Seattle, Los Angeles, and Minneapolis. The hotel shut down during the height of Florida’s hurricane season, July through October. PCL created a three-calendar, multi-shift schedule to accommodate the work required for an on-time completion. Round-the-clock renovations to the resort included 450 guestrooms and five restaurants—two of which were complete remodels and one an expansion.
The team also replaced 81 corridor windows, five 30-foot-tall lobby windows, and three 10-foot-tall pre-function windows. Structural steel reinforcing was added to the window walls to meet current hurricane ratings and local codes. Landscape planters were completely re-waterproofed at the main entry, and below-grade parking garage and building expansion joints were repaired.

“In over 30 years of remodels and renovations, I have never witnessed a more organized and quality-oriented company than PCL,” said Jeff Brown, the Ritz-Carlton’s director of engineering.  “The professionalism and dedication displayed by the project team made the impossible task of 66 days and a ton of work look simple.”


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